We’re always thinking about our clients and figuring out the best way to ensure satisfaction for all our clients. That’s why we need to have clear terms and conditions, to ensure that business runs smoothly and you, along with everyone else, get the hair treatment you pay for at our salon.
Step 1 Secure Your Deposit
A non-refundable deposit of $25 is required for all first-time clients, payable via PayPal. Deposits remain valid and on file for rescheduled or cancelled appointments.
Deposits must be paid before booking an appointment in order to be scheduled and will be deducted from your service.
Step 2 Book and Confirm Your Appointment
After your deposit has been paid and your appointment has been booked, you will receive an email with the booking date selected.
2 days prior to your appointment you will be notified to confirm your appointment. Please confirm your scheduled appointment.
Please Note: Appointments not confirmed within 48 hours of the appointment time will result in a cancellation at 5pm CST that business day.
Step 3 Arrive On Time
As a courtesy, you are given a 15 minute grace period after the time of your scheduled appointment. If you arrive after the grace period, you may be asked to reschedule your appointment and charged our non-refundable deposit fee.
Clients coming out of extensions, braids, etc.: in an effort to keep appointment times down to a minimum, please have hair de-tangled prior to arrival.